Find Answers to Your Questions

Soininex is a cryptocurrency trading platform that allows users to trade a variety of assets, including cryptocurrencies, forex, commodities, and stock indices, using advanced tools and leverage.

To verify your account on Soininex, navigate to the verification section in your account settings and follow the required steps, which may include submitting identity documents such as your ID or passport.

On Soininex, you can trade cryptocurrencies, forex, commodities, and stock indices using leverage. The platform offers a wide range of assets, including Bitcoin, Ethereum, gold, oil, and more.

To reset your password, go to the login page and click on 'Forgot Password.' You will receive an email with instructions to reset your password.

Leverage on Soininex allows you to control larger positions with a smaller amount of capital. It amplifies both potential gains and risks, so it’s important to manage your positions carefully.

Turbo trading on Soininex is a simplified and fast-paced trading mode where users can earn profits by predicting whether an asset's price will increase or decrease within a short time frame.

You can track your open positions in the 'Positions' section of the Soininex platform, where you’ll find details such as asset, leverage, entry price, and current profit or loss.

Soininex charges trading fees for each trade as well as overnight financing fees for holding positions open for more than a day. The exact fees vary depending on the asset being traded.

Soininex employs multiple security measures to protect user accounts, including two-factor authentication (2FA), encryption, cold storage for assets, and regular security audits.

To create an account on Soininex, visit the official website and click on 'Register.' Enter your email, create a password, and follow the prompts to complete the registration process.

To create an account, visit the official website and click 'Sign Up.' Provide your email address, set a password, and complete the registration process by verifying your email.

Account verification involves submitting identification documents such as a passport or government-issued ID. You can begin the process in your account settings under the 'Verification' section.

To reset your password, go to the login page, click on 'Forgot Password,' and follow the instructions provided in the email you receive to reset your password.

You can track your open positions in the 'Positions' section of your account. This area displays details like entry price, asset, leverage, and current profit or loss.

If you’re unable to log into your account, ensure that your login credentials are correct. If you're still having trouble, try resetting your password or contact support for assistance.

To reset your password, go to the login page, click on 'Forgot Password,' and follow the instructions provided in the email you receive to reset your password.

Soininex supports a range of payment methods, including credit/debit cards, bank transfers, and cryptocurrency deposits for funding your account.

To withdraw funds, go to the 'Withdraw' section in your account, select the asset you want to withdraw, enter your wallet address, and complete the transaction.

Withdrawal times vary based on the asset and the payment method. Cryptocurrency withdrawals typically take up to an hour, while bank transfers may take 1-5 business days.

Yes, transaction fees may apply depending on the payment method and asset being traded or withdrawn. Fees are usually specified during the transaction process.

Once a withdrawal request is submitted, it is processed almost immediately. If you need to cancel a withdrawal, you should contact support as soon as possible to see if they can assist.

To withdraw funds, go to the 'Withdraw' section in your account, select the asset you want to withdraw, enter your wallet address, and complete the transaction.

Soininex uses advanced encryption and secure data storage to protect user information. Additionally, they comply with data protection regulations to ensure the safety of your personal data.

Yes, you can request the deletion of your account and personal data by contacting support. Keep in mind that certain legal requirements may necessitate retaining some data.

Soininex only shares data with third parties if it's necessary for providing services or if required by law. They maintain a strict privacy policy to safeguard your information.

To enable 2FA, go to your account settings, find the security section, and follow the instructions to link your account to an authenticator app like Google Authenticator.

If you suspect unauthorized access, change your password immediately, enable 2FA if you haven’t already, and contact support for further assistance.

Yes, you can request the deletion of your account and personal data by contacting support. Keep in mind that certain legal requirements may necessitate retaining some data.